Hæ. How can we help?

Subscriptions are handled entirely by Apple. Open the iPhone Settings app → tap your name → Subscriptions→ choose the app → Cancel Subscription. You keep full access until the end of the period you’ve paid for, and Units 1–3 stay free forever, subscription or not.

It’s tied to your Apple ID, not to us. Sign in with the same Apple ID and tap Restore Purchases on the Profile tab. We never see your payment details, Apple keeps those.

Refunds for App Store purchases are decided by Apple, not by us. Request one at reportaproblem.apple.com. It usually takes a day or two.

Your progress lives on your iPhone, so it is part of your normal iCloud or computer backup. Restore the backup on a new phone and it comes along. The app also lets you export your progress as a file from the Profile tab and import it again, which is the way to move it without a full-phone backup.

Thank you! This is the most useful thing you can send. Tap the flag on that exercise, pick a category, and your Mail app opens with the exercise ID, the content version and your answer already filled in. Add a line if you like and send. “My answer should be accepted” reports grow the list of accepted answers for everyone.

Yes, and no. Everything is on the phone: lessons, audio, inflection tables, your progress. There is nothing to sign up for. You only need a connection for the App Store itself.

Email us with your iPhone model, iOS version, the app version (Profile tab, at the bottom) and what you were doing when it happened. A screenshot helps enormously.

Delete the app. There is no copy anywhere else, no account, no server. If you joined the beta list on this website, use the unsubscribe link in any email or write to us and we remove you.